Refund & Cancellation Policy

Test series and practice test packs are digital products. Access starts the moment your payment is confirmed, so purchases are not refundable once access has been granted.

Before you buy, you can see every test, subject and the question count on the series page.

You are entitled to a full refund if:

• your money was debited but the test series or pack was not unlocked on your account;
• you were charged twice for the same purchase;
• a technical problem on our side stops you from taking the tests and we cannot fix it within 7 days of you reporting it.

You can cancel your plan or its auto-renewal at any time. Cancelling stops future charges; you keep access until the end of the period you already paid for. Payments for periods already started are not refunded.

If SeatBeat cancels a paid contest (for example, too few participants), every entry fee is refunded automatically to the original payment method. If your payment went through but your entry could not be created, that payment is refunded automatically as well.

Refunds for library and hostel bookings follow the timelines in our Terms of Service (Payments & Refunds section).

Email seatbeat091@gmail.com or reach us through the contact page with your registered phone number and the Razorpay payment ID (from your payment receipt or SMS).

We reply within 2 working days. Approved refunds go back to the original payment method; your bank usually credits them within 5–7 working days.